“My first experience dealing with a car repair shop. Lisa and her staff made everything painless and easy. Very sweet women who know their stuff and made me feel welcome eveytime I stepped through the door. Very fair prices and fast service. I would recommend Lou's to everyone I know.”
Customer Reviews for Lou's Auto Service Inc.
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Here’s what some of our Essex, MD customers are saying about us:
“When ever I have car troubles I always take my vehicle here for repair. The owner Lisa is very kind and knows her stuff & and very good employees. Car is always fixed with no issues! 10/10 company.”
“Met Lisa several years ago during my unfortunate Lifesaver MVA requirement. Awesome experience. Lisa (owner) is an absolute extremely knowledgeable honest business woman. Always fair/understanding. It was great to meet an honest business person. Gets all my business for 3 vehicles from head to toe...THE BEST !!!”
“Amazing services amazing staff.”
“Awesome people - friendly, reliable, and they care about fixing your vehicle at a reasonable price. Always a good experience.”
“If you need any kind of service for your vehicle, give Ms.Lisa a call at Lou's auto. Ms.Lisa is the owner and her and her staff will get you in and out as fast as possible. They do fantastic work and I definitely recommend them for ALL of your auto repair services. Make sure you tell them Tommy sent you.”
“Really great place to get work done on your vehicle very down-to-earth people”
“Im amazed at the care and the dedication this team has. They took care of me and my 2005 350z. They know theyre stuff so if your looking for a great mechanic and all around great customer service this is the place. They will keep it cut and dry on prices. The Owner Lisa is great. She completly took care of me and everything that was of concern with my vehicle.”
“Very knowledgeable and went above and beyond to accommodate my needs and answer questions. Highly recommend them!!”
“Very great service every time I have had to come into the shop.”
“Patient and helpful in tough situation. I really appreciate their customer service.”
“Lisa and her crew really are the best. I went in for a small check-up, and wow, do these people know their stuff! I am confident that if I go for a larger issue, that will be handled in the same professional, knowledgeable manner.”
“Always extremely pleasant. Excellent customer service and is always willing to help. I started coming to Lous because I have the interlock. They were not my primary mechanic.Well about a month ago my alternator went up, so I had it towed to Lous , they replaced it with a reasonable price and really made it a stress free experience . Highly recommend.”
“This experience has been one of the best! The customer was great !!”
“Omg. This place is the best. Lisa n crew seem to take the extra step to make everyone happy. Thanks again”
“Never a problem with work done.”
“Great customer service and friendly atmosphere”
“I've been taking my car to Lou's for many years. Lisa is a straight shooter and always has my car ready on time. They don't take shortcuts and always treat my car as if it is their own. If you live in East Baltimore and want your car maintained the way it should be then this is the place to go.”
